Shipping & Returns
Shipping Policy
We ship within the US with USPS Ground Advantage within 2-5 business days. We have found that USPS Ground has been the quickest and most reliable way to ship live plants. All plants are shipped bare root unless otherwise stated. Some situations may require shipping with a heat pack to protect the plant. We may reach out to you directly if we have any shipping concerns.
Return & Exchange Policy
If you change your mind and would like to cancel your order please let us know ASAP. Depending on where we are with processing your order there is no guarantee that we can cancel orders. There may be a small fee for refunding money based on payment processing selection.
Sometimes packages go missing or are delayed during shipping. This is out of our control but you will be contacted directly if there is a problem. We have NEVER had a plant arrive to a customer dead but if there is an issue please contact us for a refund or a new shipment.